Water

Whakatāne District Council manages and maintains the water network that supplies water to homes and businesses in most parts of the District.

This page describes how water consumption rates are set and charged in Whakatāne District.

As one of our most precious resources, water needs to be protected through efficient use. Meters put the monitoring and control of water usage in your hands. They also help detect leaks, which will save you money and water wastage.

Although we maintain our drinking water supply at the required standard, quality issues may arise due to weather conditions and other factors. These issues don’t pose any health concerns, and the water is perfectly safe for consumption.

Rainwater is free, perpetually-renewing water supply. On this page, you will find information about installing a rainwater system.

Whakatāne District Council is committed to providing a reliable and safe drinking water supply system for its residents and ratepayers.

The landscape around the Whakatāne District means water pressure can vary considerably across the district. We aim to provide water at a pressure between 300kPa and 900kPa.

Backflow occurs when water from a customer's property flows backwards into our pipes. This can carry contaminants including dirt, pesticides, chemicals, oils and bacteria that can harm people's health.