We're excited to introduce He Waka Hono Hapori Community Connections and Outreach Project, which aims to provide better accessibility to Council services in remote communities. Our goal is to bridge the gap between outlying communities and Whakatāne by providing two specially equipped vans that will serve as mobile hubs of engagement and provide information and some Council services to those unable to make the trip to a physical council building.
The vans will be multipurpose outreach hubs. It is intended that one van will serve Whakatāne township, connecting with communities in the northern areas of the district including Rangitāiki, Tāneatua, Waimana, Ōhope and Whakatāne Community Boards.
Another van will be in Murupara connecting with communities in the southern areas of the Whakatāne District from the Matahina Dam inland including the Murupara Community Board areas and Te Urewera, Murupara, and Galatea-Waiohau Subdivisions.
Why are we doing this?
We received $500,000 from the Department of Internal Affairs (DIA) Better Off Funding package to purchase and specially fit out two vans to extend Council services throughout the district.
Bringing Communities Together
Through this initiative, we're stepping into rural and remote communities to engage, listen, collaborate, and foster connections with residents, particularly with whānau, marae, hapū, and iwi members. We want Council services to be more accessible to all and understand barriers that can restrict some residents in outlying communities from being well-informed and supported.
What's happening now?
The two vans have been ordered and are expected to arrive in the middle part of 2024. Upon arrival, the vans will undergo a special fit-out. Each van will be equipped with resources, including access to digital devices, Wi-Fi, and printing capabilities. Moreover, the design allows for flexibility to accommodate specific equipment tailored to Council activities, ensuring we are catering to a variety of needs to reach our communities.
Kōrero Mai - Let's Talk
We asked the community for their help to design this service. We're now building that feedback into the Honoa Hapori Community Connections service van to help support our communities.
Thank you for your interest, our request for feedback closed on Monday, 28 October.
Frequently Asked Questions
What is He Waka Hono Hapori Community Connections and Outreach Project?
He Waka Hono Hapori Community Connections and Outreach Project is part of the Better of Funding package. The Council was successful in receiving $500,000 from the Department of Internal Affairs in December 2022, allowing for the purchase and special fitout of two vans. The project's aim is to enhance accessibility to Council services in remote communities. It involves the deployment of two specially equipped vans to serve as mobile hubs of engagement, information and service delivery.
Why is the Council undertaking this initiative?
The Council recognises the importance of reaching all communities within the Whakatāne District. The initiative aims to bridge the gap between outlying communities and the main township of Whakatāne, ensuring that vital information and services are accessible to everyone, especially those who may face barriers in accessing traditional council buildings.
How will the vans be used?
The vans will be equipped to deliver a range of services, including free Wi-Fi, lifelong learning opportunities, educational programs, digital how-to sessions, book and information delivery, some Council services and engagement at local events. They will also collaborate with other community groups to provide a variety of services.
What services will be offered from the vans?
Initial services will include access to two staff who will provide customer service information as well as:
- Library borrowing services.
- Free Wi-Fi, access to devices (laptops/chrome books/tablets) and printing services.
- Digital empowerment through how-to sessions.
- Opportunities for lifelong learning, including cultural and educational programs.
- STEM-related programs for schools and communities.
- Book and information delivery to the elderly and those unable to travel.
- Active community engagement at events, halls, and gatherings.
Other services will include the arts, museum and archives and staff from across the organisation in response to community requests.
How will the initiative benefit rural and remote communities?
By bringing essential services directly to these communities, the initiative will improve accessibility, provide learning opportunities, foster community engagement, and ensure that residents are well-informed and supported.
Will the vans visit all communities in the Whakatāne District?
While the initiative aims to reach as many communities as possible, specific schedules and locations will be determined based on community input and event schedules.
How can I stay updated on the project’s activities and schedule?
Regular updates about the initiative's stops, services, and schedules will be provided through Council communications, social media channels, and local community announcements.
Can I suggest a location or event for the vans to visit?
Absolutely! We value community input. If you have a location or event in mind that you believe would benefit from the initiative, please contact us at Communityconnections@whakatane.govt.nz or Hewakahonohapori@whakatane.govt.nz
Where will the vans be kept?
It is intended that one van will be kept in Murupara to service the southern areas of the Whakatāne District from the Matahina Dam inland, including the Murupara Community Board areas and sub-divisions of Te Urewera, Murupara, and Galatea-Waiōhau. The other van will be kept in Whakatāne to service the northern areas of the district including Rangitāiki, Tāneatua, Waimana, Ōhope and Whakatāne Community Boards.
Who's paying?
Whakatāne District Council was successful in receiving $500,000 in funding from the Department of Internal Affairs for this community project.
Please email Communityconnections@whakatane.govt.nz if you have any questions that aren't listed here.